Youth Outreach & Harm Reduction Manager

Community Health · Glenroy, Victoria
Department Community Health
Employment Type Full-Time
Compensation $90,000 - $100,000

A bit about the role:

The Youth Outreach & Harm Reduction Manager is a highly motivated person who embeds and maintains a culture of strength-based service delivery and non-judgmental approach to clients. This role will engage, liaise and negotiate with a broad range of our crew, organisations and agencies while managing our harm reduction program offering including our Needle Syringe Programs and Youth Outreach programs.

As an integral part of the Community Health and Senior Leadership Teams, Youth Outreach & Harm Reduction Manager is a champion of lived experience and applying a harm reduction lens across the organisation.

Site Location: This role will be based at our Glenroy HQ with outreach across Northwest Melbourne.  

Key requirements for this role

  • Experience as an inspiring leader in the multidisciplinary health, AOD or harm reduction environment;
  • Relevant tertiary or other qualification/s in health promotion, AOD, Community health or related disciplines;
  • As a person, you thrive on empowering teams, are bendy and a real people-centred person; and most of all, You care!

A bit about you:

You're an engaging and inspiring leader in the multidisciplinary health, AOD or harm reduction space who is ready for your next challenge. You understand the importance of balancing client outcomes, clinical governance and developing a strong team culture all while keeping programs/services humming along. You will come with a relevant, recognised qualifications (tertiary is highly desired) in health promotion, AOD, Community health or other related disciplines.

You’re a people person 

You understand the importance of stakeholder management, both internally and externally. Your portfolio will include stakeholders across all levels of government, and it will be up to you to manage these relationships. You will be able to take it all in your stride (the relationships, reporting and programmatic reviews) because you understand the importance and impact of what we do at Youth Projects.

You’re bendy

You can switch from writing a report on the impact of a harm reduction program to debriefing and providing clinical counselling to one of your team members in the blink of an eye. You can flex your approach up, down and sideways. You know the importance of boundaries and frameworks, but are an active listener and tailor your coaching and support based on the needs of the people you are working with. Changing lives is your passion but you still embrace rolling up your sleeves and mucking in to get the job done.  

You care

You’re full of creative ways to meet our service users and teams where they are at and believe that engagement shouldn’t be a one size fits all model. You always see the person, not just their immediate situation because you understand that everyone has different needs, and that is okay.  

Our frontline warriors and change makers are all here because we genuinely want to break the cycle of disadvantage, and we want you to want that too!

A bit about us:

We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open up pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.  

In 2021 alone, this is (some) of what we got up to:  

  • Over 8,000 people accessed our services  
  • Welcomed 16,431 visits to The Living Room  
  • 80% of the young people we supported landed sustainable employment or education outcomes 
  • More than 150,000 coffees were sold through our social enterprise cafes with $73K profit re-directed into homelessness and youth services 
  • Experienced 130,000+ contacts through our harm minimisation programs 

You can read more in our Impact Report, or you will find us right across Naarm/Melbourne with our offices located in Glenroy, Werribee, Sunshine, Melton and on Hosier Lane right in the center of the city.

Why should you work with us?   

We’re a casual and flexible, yet professional and high energy workplace. We encourage flexibility for a healthy work/life balance and although we are very serious about our work, we are very chill when it comes time to wind down. Every day you spend working with us, you’re making a difference. Although they're pretty great perks, we don’t just stop there… here are some of the others: 

  • Free, locally roasted coffee at the office  
  • A portion of your income as tax-free through generous salary packaging benefits 
  • PLUS additional tax-free salary packaging on meals & entertainment expenses 
  • Flexible work environment & flexibility to take extra unpaid leave for travel while working
  • 17.5% Annual Leave Loading
  • Uncapped Employee Assistance Program
  • Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra 5 personal leave days 


    Sounds like you'd vibe at Youth Projects?

    👉 Send through your resume + a cover letter addressing the key requirements by clicking "Apply for this Job"

    Recruitment for this position will be undertaken as applications are received and only successful applicants will be notified.

    Please note is a requirement of all Youth Projects positions that the successful applicant holds a valid Working with Children’s Check, Police Check and is vaccinated for Covid-19.

    Our commitment to diversity 

    At Youth Projects, we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates 

    Safety screening 

    Youth Projects has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation. All Youth Projects staff must undergo Police and Working with Children Checks.

    Thank You

    Your application was submitted successfully.

    • Location
      Glenroy, Victoria
    • Department
      Community Health
    • Employment Type
    • Compensation
      $90,000 - $100,000